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Frequently Asked Questions

Here are the answers of some of the most asked questions by clients:

Your massage therapist will require you to fill out a health history form. Afterwards the therapist will begin by asking you general questions to establish what areas you would like worked on, if there are any conditions needing to be addressed and to determine if massage is appropriate for you.

Your massage therapist may perform certain assessments and testing to evaluate your condition, and to see if you have any presenting complaints.

Although skin to skin contact is most beneficial because of massage properties like glide, traction, etc. - this is entirely left to your comfort level For a full body massage, most people undress completely. However, you may choose to wear underwear. Your massage therapist will give you privacy to undress, and you can be covered with a sheet at all times except the area being worked on. Leaving clothes on will limit a lot of techniques but does not mean a massage can not be modified and beneficial.

If you are uncomfortable with any aspect of the massage, you should inform the therapist immediately.

Make yourself comfortable. If your therapist wants you to adjust your position, she or he will either move you or will ask you to move what is needed. Otherwise, change your position anytime to make yourself more comfortable.

Many people close their eyes and relax completely during a session; others prefer to talk. It's up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

Always remember though, the more feedback that you give, the better the massage will be for you.

It usually depends on the techniques used. Many massage therapists use a form of Swedish massage, which is often a baseline for practitioners. In a general Swedish massage, your session may start with broad, flowing strokes (effleurage) that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension.

Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. Do not hesitate to ask questions or mention if you feel any discomfort so that the massage therapist can use another approach or technique.

Very unlikely, we have an assortment of oils and lotions and gels on hand. Some people prefer the use of massage lotion instead of an oil. Res assured we use natural, paraban free oils, gels and lotions, enhanced with herbs and natural oils that leave your skin silky and never oily.

No, there are several medical conditions that would make massage inappropriate. That's why it is necessary that you fill out the health history forms and before you begin your session. The massage therapist will ask general health questions to rule out if you have any contraindications to massage.

It is very important that you inform the practitioner of any health problems or medications you are taking.

If you are under a doctor's care, it is strongly advised that you receive a written recommendation for massage prior to any session. Your massage therapist may require a recommendation or approval from your doctor.

The average full-body massage treatment lasts approximately one hour. A half-hour appointment only allows time for a partial massage session, such as neck and shoulders, back, or legs and feet. Many people prefer a 60 to 90-minute session for optimal relaxation.

Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days.

Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage. Massage therapists sometimes recommend a hot Epsom salt bath that encourages the release of toxins that may have been stirred up from the massage treatment.

Bruising is very rare and usually occurs if the client takes any blood thinners. Keep in mind that regular medication like Aspirin, Tylenol or Advil are blood thinners.

When deeper work is done, like Deep Tissues massage, Frictions, Myofascial release, it is not uncommon to experience slight soreness in the worked area. This is totally normal and will disappear in a day or two. Use of Hot tub, Steam, Sauna or even just letting the warm shower to run over the area will help speeding up the recovery and reducing the soreness. A 20 minute hot Epsom salt bath will encourages the release of toxins that may have been released during the massage treatment.

Your massage therapy session will take place in a warm, comfortable, room. Relaxing music will be playing on the background to help you relax. You will lie on a table especially designed for your comfort. Certain builders and/or pillows would be use when appropriate to assure you are kept comfortable at all times.

I ask for 24 hours notice if you need to cancel an appointment, or 50% of your treatment fee will apply.

Mon - Fri: 10:00 am - 8:00 pm
Sat - Sun: 10:00 am - 6:00 pm


Appointemnts out side of normal hours are available by special request only and cary $20 additional charge.

You will be in the treatment room for approximately an hour. How you spend the other 23 hours of the day also influences your recovery and therefore, requires some attention.

You might be advised to do or not to do certain exercises, apply heat or ice packs. In some cases, altering your occupational and recreational activities might be necessary. Your therapist will make recommendations for your condition to assist your improvement.

Some mistakenly people believe that one treatment is enough; however, massage therapy is most beneficial in acute conditions when used over a series of treatments and then followed up with maintenance or preventive treatments.

Through mutual discussion, your Massage Therapist can help you establish a program which fits your physical needs and lifestyle. Your Massage Therapist is most interested in your recovery and in the maintenance of your health. Any recommendation for further treatment is being made by a qualified health professional and is made with your utmost care in mind.

Add a Registered Massage Therapist (RMT) to your health care team to help relieve:

  • Inflammatory conditions such as arthritis and tendinitis
  • Stress relief and associated conditions
  • Headaches and migraines
  • Muscle and related conditions such as spasms, strains and sprains
  • Back pain
  • Repetitive strain injury
  • Circulatory and Respiratory problems
  • Pregnancy and labour discomfort
  • Post-injury and post surgical rehabilitation

And many other conditions, click here to see more »

No. Massage therapy treatments are not covered under OHIP, regardless of whether the treatments are provided by a Massage Therapist directly, by a physician or required by a physician.

Most progressive extended health benefit plans do cover massage therapy treatments when provided by a Registered Massage Therapist and most do not require a physician's order to do so. Contact your employer for more information.

Most plans require that the covered individual pay for the treatment and submit the expense for reimbursement. Contact your employer for more information.

In most cases you could claim massage therapy on your Income Tax Return.

You may wish to consult with Revenue Canada or your financial planner to determine if claims for massage therapy under "Medical Expenses" on your income tax return will be permitted.

Under the federal Excise Tax Act, massage therapy is a service to which GST was applied. While massage therapists are considered health care practitioners under Ontario Regulated Health Professions Act, 1991, massage therapy is not included in the definition of health services that are exempt from the application of the HST.

The list of exemptions is controlled by the federal government and the federal Minister of Finance has made it clear that the current policies governing exemptions will remain in place. A health profession can be exempted if is it regulated in five provinces or territories or if it is paid for in the health plans of three provinces. Massage therapy does not meet either of these conditions.

Registered Massage Therapists are health professionals (licensed under the Health Practitioners Act-the same law that governs physicians, dentists, etc.) As such - tipping is not expected and necessary.

Regulatory: "Currently, there are no rules governing the provision of gratuity. A massage therapist will use his or her discretion when deciding whether to accept gratuities from you as a client."

Your return visits are the best reward and your referral is always most appreciated.

As regulated health professionals, Massage Therapists are required as a part of the standards set by the College of Massage Therapists of Ontario to maintain the information you provide, both verbally and in written form, in the strictest of confidence.

In addition, Registered Massage Therapists are covered by Ontario's Personal Health Information Protection Act, 2004. As a result, information that is collected about clients may be collected only with consent, may only be disclosed with consent or to your immediate health providers (circle of care), and must be secured and maintained.

All Registered Massage Therapists (RMTs) have photo ID cards, issued by the College of Massage Therapists of Ontario, showing the Therapist's registration number. All clients of massage therapy services have the the right to view this ID card in order to be assured that you are visiting a Registered Massage Therapist.

More simply, all members of the Registered Massage Therapists' Association of Ontario must be registered and in good standing with the College of Massage Therapists of Ontario.

If you are in the early and most contagious stage (first 48-72 hours) of a cold or flu, please do NOT come in for your session. Please TXT or e-mail me to cancel with as much notice as possible, so that I may be able to fill the spot with a client on my wait-list. Thank you! I appreciate your thoughtful consideration of this matter.

If you have any questions that were not quite answered here, please feel free to let us know. Click here to contact us»

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